Terms & Conditions

Effective Date: June 19, 2025
Website: https://24x7repair-uae.com
Company Name: 24×7 Repair UAE
Contact: +971 056 763 9545

Please read these Terms and Conditions carefully before using our website or booking any service. By accessing this website or engaging our services, you agree to be bound by the following terms.

Scope of Services

24×7 Repair UAE offers home appliance repair services in Dubai and Abu Dhabi. We service a range of appliances including:

  • Refrigerators

  • Washing Machines & Dryers

  • Dishwashers

  • Electric & Gas Stoves

  • Ovens & Coffee Machines

  • Deep Freezers

We service all major international brands using genuine or compatible replacement parts as required.

Service Booking

Customers may book services via our website, phone, or WhatsApp. When booking:

  • You agree to provide accurate information about your appliance and issue.

  • You must be available at the agreed service time.

  • Any delay or rescheduling must be communicated in advance.

Inspection & Diagnosis

Our technicians will inspect and diagnose your appliance upon arrival. If the issue requires specific parts or tools, a follow-up visit may be scheduled. An inspection fee may apply if the repair is not accepted after diagnosis.

Payment Terms

  • Payment is due upon completion of service, unless otherwise agreed.

  • Accepted payment methods include cash, bank transfer, or other local options.

  • Prices are quoted in AED and may vary based on the appliance, brand, and service complexity.

Warranty

We offer a limited warranty on most repair jobs:

  • Labor: up to 30 days

  • Replacement Parts: as per the manufacturer or supplier’s terms

Warranty is void if the appliance is mishandled after service or tampered with by unauthorized persons.

Customer Responsibilities

  • Ensure safe access to the appliance location

  • Provide clear and truthful details about the issue

  • Do not attempt DIY repairs after booking service with us

Limitations of Liability

24×7 Repair UAE is not responsible for:

  • Pre-existing faults or damage

  • Data loss (e.g., smart appliance settings)

  • Indirect or consequential losses due to appliance failure

We take all reasonable precautions, but service is provided “as is” and at the customer’s risk where applicable.

Cancellations & Rescheduling

We understand plans change. Please notify us at least 4 hours in advance to cancel or reschedule your booking. Late cancellations may incur a fee.

Intellectual Property

All content on https://24x7repair-uae.com, including text, logos, graphics, and layout, is the property of 24×7 Repair UAE and may not be copied or reused without permission.

Changes to Terms

24×7 Repair UAE reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with the new effective date.

Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of the courts in Dubai or Abu Dhabi, depending on service location.

Contact Us

For any questions about these Terms and Conditions, please contact:

📞 Phone/WhatsApp: +971 056 763 9545
🌐 Website: https://24x7repair-uae.com