Privacy Policy

Effective Date: June 19, 2025

At 24×7 Repair UAE (https://24x7repair-uae.com), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website and services within the UAE, specifically in Dubai and Abu Dhabi.

Information We Collect

When you interact with our website or use our services, we may collect the following types of information:

a. Personal Information

  • Full Name

  • Mobile Number

  • City and Area (for service location)

  • Appliance Details (e.g., brand, type, issue)

b. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited and Time Spent

We collect this data through forms you fill out, service inquiries, and automated technologies like cookies.

How We Use Your Information

Your data is used solely for the purpose of:

  • Responding to your service requests

  • Scheduling technician visits

  • Improving our website and user experience

  • Following up for feedback or additional support

  • Complying with legal obligations where necessary

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Protection

We implement strong administrative, technical, and physical safeguards to protect your information. These include:

  • Secure socket layer (SSL) encryption

  • Firewall-protected servers

  • Role-based data access for technicians and staff

Data Retention

We retain your data only for as long as needed to fulfill the purposes outlined in this policy — typically up to 12 months after your last interaction with our services.

Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Withdraw consent for further use of your data

To make such a request, simply call us at +971 056 763 9545.

Cookies & Tracking

Our website uses cookies to provide a smooth and personalized browsing experience. Cookies help us understand user behavior and improve performance. You can disable cookies in your browser settings if you prefer.

Third-Party Links

Our site may include links to third-party websites (e.g., Google Maps or payment gateways). We are not responsible for their privacy practices and encourage you to read their policies separately.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in the law or our services. Any updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out to us:

📞 Call/WhatsApp: +971 056 763 9545
🌐 Website: https://24x7repair-uae.com

Thank you for trusting 24×7 Repair UAE with your home appliance needs.
Your privacy is our priority.